Ohana Holidays

Privacy Policy

We recognise that respecting user privacy over the Internet is of utmost importance and we will do our upmost to keep all information and personal details save and secure while under our control.

This privacy statement is designed to provide information about the privacy and data collection practices for the sites: www.ohanaholidays.co.uk which our owned by Dougie Hobbs-Smeath and Becky Hobbs-Smeath at the address below.

Identifying Information.
In general you can visit this Site without telling us who you are or providing any information about yourself. In some areas of the Site we ask you to provide information that will enable us to process an enquiry, to help you in some other way or to follow up with you (with your consent). Generally, we request identifying information when you:
• Request a Quotation
• Customer Login
• Send an on-line Enquiry Form.
• Provide feedback to an on-line survey or tell us about an idea or suggestion.
• Request information to be posted to you.

In these instances we will ask for your name, email address, phone number and other appropriate information needed to provide you with these services.
We use a booking system call Boolalet which collects all the information of which we have full access to. Bookalet also have there own Privacy Policy for the control and use of information and can be found on their website here https://www.bookalet.co.uk/privacy

How We Will Use Your Information
If you choose to give us personal information for any of the purposes above, this information is retained by us and will only be used to support your customer relationship with us. The information you provide will be held by us whilst you are a customer, however you also have the right to request that we delete/remove the details we hold about you at any time (see below).

Cookies.
Cookies are small text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.When someone visits www.ohanaholidays.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can set your browser not to accept cookies however in a few cases some of our website features may not function as a result.

Access To Your Information and Corrections
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address below. We want to make sure that your personal information is accurate and up to date. You may ask us to correct information you think is inaccurate or for your information to be removed.

What Others May Do With Your Information
We do not share, rent, or sell any personally identifying information provided through our Sites (such as your name or email address) to any outside organisation or company for use in its marketing or solicitations. We will provide details to our cleaning contractors that are working on our behalf and to Bunn Leisure in accordance with our site license and for the securiy of the site.
We may disclose your personal information to third parties only:
• In the event we sell or buy any business or assets, in which case we might disclose your personal data to the prospective buyer or seller.
• If we are under a legal duty to disclose or share your personal data in order to comply with or meet any legal obligation.

Third Party Links
We do provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave www.ohanaholidays.co.uk we cannot control, and have no responsibility for, the privacy policies or data collection activities at another site.

Changes To Our Privacy Policy
We keep our privacy policy under regular review and we will place any updates on this web page.
This privacy policy was last updated on 26th of January 2021

How To Contact Us
Please contact us if you have any questions about our privacy policy or information we hold about you or to have your information removed from our database. email: info@ohanaholidays.co.uk or by post to Dougie Hobbs-Smeath & Becky Hobbs-Smeath, Ohana Holidays, 6 Erica Close, Eastbourne, BN23 8BT